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Quote: Customer Service was terrible, to say the least, possibly the most un-helpful front desk agents I've ever had to deal with. The system of Check-ins was archaic at best. The room was badly dated, however, really really clean. Our keys didn't work for... Read the full Executive Royal Inn West Edmonton review
Quote: I have been going to this hotel on a regular basis for years and loved it until I had to bring one of the dogs. We were put in a smoking room beside the laundry facility. It stunk and was super noisy. We complained and were moved after many hours of... Read the full Executive Royal Inn West Edmonton review
Quote: TERRIBLE.Quoted rate not registered honored nightmare after dealing with unfriendly irritated staff. Room dirty, hair everywhere & more. R/S no answer raw & forgotten food told removed from bill but found on bill.Breakfast cold.Paid cash when... Read the full Executive Royal Inn West Edmonton review
Quote: this is a great Location .There are various resaurants nearby,large shopping centre as well as West Edmonton Mall all very easy to get to on foot or driving. Bathrooms are a little old. very clean.Staff very helpful and freindly.Rooms are quiet. I... Read the full Executive Royal Inn West Edmonton review
Quote: Staff were excellent, large buffet on the weekends was excellent. The room was very clean but the bathroom was a bit run down. This is the best location to stay for any buisness or pleasure trip, There is quick access to any of the great locations... Read the full Executive Royal Inn West Edmonton review
Quote: The biggest downside for us was that there were not ample supply of blankets and pillows ready in the room, considering we booked 2 adults and 2 children. I had to ask for more and when they were delivered, I wasn't ready for tipping and the... Read the full Executive Royal Inn West Edmonton review
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