- retro210
- First Reviewer
- 4 out of 5
- Avg. Member Rating
- 29
- Reviews
-
8
- Photos
GREAT STAFF - CONCIERGE, BAR AND WAIT STAFF
- May 18, 2025
- Rated 5 of 5 by
a traveler from Travelocity.com
I came for business, and they did everything to facillitate my work- including letting me check in FIVE HOURS early, and with no early check in fee; they called cabs and confirmed my airport limo; the food was okay, but the location and wait staff were great, as were the friendly bartenders. Black out curtains in the rooms, great BLISS bath products, comfy sheets, good free coffee in the lobby, a nice heated pool. Easy walk to shopping and public transport. Just a near perfect stay, and I would recommend this W to any traveller; I am a middle-aged woman business traveller, and this is definitely a place that aims to please the young traveller, and appeals to young professionals on the weekends in their bars and dining areas, but I felt right at home. And they welcome dogs-- I didn't have my dogs with me of course, but I enjoyed the company of other guests and their pets in the lobbies and bars, as well as the large "front porch"area with rockers. Just a warm, comfortable, friendly hotel with high levels of service. Rooms were clean, comfortable, and adequately sized for my needs.
Fabulous & Chic!
- May 11, 2025
- Rated 5 of 5 by
a traveler from Travelocity.com
My husband & I stayed at the W Lakeshore on a recent weekend getaway to Chicago & we highly recommend it! The hotel was chic, modern & staff were very accomadating! The Acura experience available at the hotel was great too! We took advantage of the free lifts around town when we could! We had breakfast at the Wave Restuarant & went back the second day because it was so great! The staff was wonderful.
W = Wondrous For The Rich & Skinny!
- February 19, 2025
- Rated 5 of 5 by
a traveler from Travelocity.com
Much like the highend denim line "Rich & Skinny" - W Lakeshore is the hotel for everyone that everyone else loves to hate yet secretly wants to be - the young, skinny, trendy and rich crowd! The hotel embodies chic and exclusive from the moment your towncar pulls up all the way up to the swank Whiskey Bar on the 33rd Floor! The rooms are modest minimalist and while the bathrooms are small, the Bliss sinkside six more than makes up for it. Yes, there's not much privacy but this shouldn't bother the beautiful ones with an exhibitionist side, the reviewers who complained should've probably stayed home with their kids and their "puggle." W Lakeshore is truly a gem in Downtown Chicago, I went for a writing conference and was the envy of all the others who chose more obvious stays at the Hilton, etc. Hands down the best shower I've taken in awhile and their down pillowtop mattress rivals with my very own! I will most def return to W Lakeshore when I visit Chicago, of course when its warmer and my favorite travel companion, my bikini, can accompany me!
Bedroom is too small
- January 5, 2026
- Rated 4 of 5 by
a traveler from Travelocity.com
I enjoyed my stay the hotel itself was nice, but bedroom with a king bed and bath is very small the bathroom can only fit one person, the pool and fitness center was closed for remodeling.
Not Great for Families
- December 29, 2025
- Rated 3 of 5 by
a traveler from Travelocity.com
This hotel would be adequate for childless coupless without shy bladders. Booked a room based on good rate and was assured the pool would be fixed by the date of our stay (12/27/09). Pool was not working which was a disappointment to my 11 and 12 year olds. Rooms were very small and bathrooms were tiny. Limited privacy in bathrooms due to sliding "bamboo" door and large shuttered window between room and bathroom.
On the good side, the staff was very courteous. The rooms were quiet and we had a nice view of the lake (which we paid extra for). This would be better for a romatntic get away than for families with kids.