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Quote: As members of Krystal Cancun, we were given a room in the oldest part of the hotel. We were in Tower A on the sixth floor. There is no balcony and the window had to be forced open (which they did fix after we complained) The room was dirty when we... Read the full NH Krystal Cancun review
Quote: I’m not sure where to start with this one, because this was really unbelievable. I have never experienced such bad customer service. I have been to Mexico before, to San Lucas, Cabo actually and had a wonderful experience so naturally, I was... Read the full NH Krystal Cancun review
Quote: The Krystal Hotel will offer you a free ride if you buy into their vacation club. They even promise you that one of the outside companies they deal with will sell weeks for you to cover the cost of the vacation club. Whatever you do, dont believe... Read the full NH Krystal Cancun review
Quote: I visited the Krystal in November 2011 and had a very bad experience. First of all the rooms are OK if you go to the new tower but if they put you in the old tower they are very small and outdated. The food is plentiful for an all inclusive... Read the full NH Krystal Cancun review
Quote: Even though the exterior seems less attractive than most hotels, the rooms were comfortable and we had a great view of the ocean. The staff was very friendly and helpful. Pools were clean and the food wasn't all that bad. If you can get your mind... Read the full NH Krystal Cancun review
Quote: The hotel was very clean and nice. But we stayed in the new edition, and the room was really pretty. Our view was amazing and the beach was very nice. You have to go out early to get a lawn chair if you want one because they go fast! They didnt like... Read the full NH Krystal Cancun review
Quote: I really enjoyed our visit to the Krystal. The service was excellent,
Quote: Long walk to the room, was charge $10.00 a day for parking. Other than that, everything was good.
Quote: My girlfriend and I were looking for a last minute beach vacation that was a short flight from the mid-west, was cheap to affordable, and had a hotel that was on the beach. Since there was nothing farther out in the Caribbean we choose Cancun. Out... Read the full NH Krystal Cancun review
Quote: A friendly staff overall, from the front desk, bell hop, to room service. We stayed a total of 7 nights in a total of 2 rooms. First room, the 2nd night, our bathroom had a leak from the ceiling, found out it was the AC moisture drain that was... Read the full NH Krystal Cancun review