Quote: We Stayed at this resort in August of 2009 and it was amazing! The staff were all great! Very kind and helpful!! Very clean and comfortable room!!! We are going back this summer!… Read More

Quote: My husband and I were there for a week from Oct. 25 - Nov. 1. After reading some of the reviews we were a little nervous. Boy did that change the minute we got there. We have been to many all inclusives and this… Read More

Quote: We paid extra and upgraded to ROYAL CLUB. Did NOT receive the ammenities promised. No jetted tub No FREE Wi-Fi. They wanted to charge * per computer No champayne No Fruit basket #40did recieve 5 pieces of fruit… Read More

Quote: We just returned from a 7 night stay on June 4th. First of all the front desk staff was pleasant, lots of smiles and helpful in every way. The lobby was clean and inviting. Our room was well maintained, clean… Read More

Quote: If you pay full price for this resort, you WILL be disappointed. Fortunately, we paid a very good price, around $* per person including the flight! For what we paid, the El Cozumeleno was a good selection. The… Read More

Quote: Very clean and comfortable room... I loved the Dock just a few steps from my room that my dive boat had access to....The staff was very friendly and efficent.. I had wake up calls every morning at 7AM and they… Read More

Quote: This was our second stay#40Jan2010#41 at the Melia. The enterainment staff was excellent. Our waiters were top notch attending to our every need. The house keeping staff did an excellent job of keeping our room… Read More

Quote: The hotel sure does look pretty but don't let it fool you. The rooms, halls, and bathrooms are beyond disgusting. There was thick black dirt everywhere. Our first night there, the air conditioner flooded our room… Read More

Quote: This may be the worst place I ever stayed. There was nothing good about this place. We could not even get our room cleaned. The staff was rude and unhelpful. The food was bad. They tell you about all of the… Read More

Quote: My hubby and I had an extra night at the end of our stay in Cozumel, so I really wanted to see this resort and spend our last night at the IB CZM. IB's location is one of the furthest from the airport, but it's… Read More