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Quote: Booked 6 months in advance but they did not have my reservation. Said they had no way of honoring lost online reservations and weren't really interested in fixing the situation. We were on our own with that. We did not get our deluxe Queen room, we were lucky they had a tiny twin bed room. Hotel was not luxury but it was adequate and clean. We enjoyed the roof top area with beach chaises a great view of the stars. Check out time is listed at noon but they told us eleven and were sticking with that regardless of what was posted on the room doors. When I gave my sob story about lost reservation and noise they extended it to 1pm for me and called us a cab to cruise port. The neighborhood was kind of creepy with pockets of pot crumbling... Read More
Quote: I stayed here 2 times, was very helpful, he where and when to go anywhere.the agent was willing to make arrangments for us to go site seeing, to the rain forest, or where ever we needed to go. The 2nd time I stayed there was again very helpful. The breakfast was free and good. The rooms are clean and very comfortable. Walking distance to the fabulous beach. I love the Condado area and long to go back there. still works there and it has been about 4 years since I was there. You do not need a car when you stay here, the bus is a very inexpensive was to get around. If you do feel the need to drive, there is a car rental place a couple of blocks away and you can get one for just a day if that is all you need it. There are so many things to... Read More
Quote: Upon arrival there was no friendly welcome by the desk clerk. I left my purse in the taxi and asked for his assistance to make phone calls. He appeared very unconcerned and read the newspaper while making phone call to taxi company. The hotel was on the scale of a Motel 6. It was clean and convenient for walking to restaurants. My only complaint is the price for this level of hotel. It must be the location that demands this price. Also, I was double charged and I had to haggle with the manager for weeks prior to my arrival to get a credit for the overcharge.
Quote: The price is excellent, the staff is great and the location, you can walk around the Condado area and enjoy the great restaurants and beaches. I'm not returning only for one reason, there is no parking, so you have to leave your keys and If you are in a hurry that could be a problem, also there are better hotel in the same price range with pool and parking. I had the bad luck that in the second night of my stay I left my keys in the front desk, to discover in the morning that they bump the whole back part of my car. They took responsability, but I lost alot of time with the whole police report and the paper work of the insurance. So, I recommend checking lots of hotels before making a reservation on these one.
Quote: My Husband, Mother in Law ower I spent a week at El Canario by the Lagoon. The rooms were clean, the beds comfortable. Parking was cramped but it worked. The neighborhood was great. No room service or bar. The staff was great. they knew our names and always said hello. The breakfast was great. We gave big hugs to the manager when we said goodby. (The manager found my mother-in-law's gold earring and she was overjoyed.0 Will stay again!
Quote: San Juan is not cheap as far as accommodation is concerned. Rooms in El Canario were fairly basic but comfortable with ensuite bathroom and balcony for 90 USD a night. Located in the heart of the Condado district where a whole host of bars and restaurants can be found. No complaints although front desk staff weren't particularly amused with us rolling in at 4 a.m. every morning.
From journal Viva el Presidente!
Quote: This B&B; was a small unit owned by an American couple.They were very helpful in getting us acquainted in the area. We had a spacious bedroom and small bath but full use of the patio and lobby area to entertain friends. The breakfast was served buffet style in the patio.
From journal More than a beach in San Juan