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Quote: Staff is perfect food is very good but the conditions of the rooms could be better. We stayed two nights and happy enough.
Quote: It was our first time to Cancun. The experience was amazing. The hotel focuses greatly on service. They are always happy, friendly, and most go out of their way to help you. They have a kids club that my five year old really enjoyed. They had many... Read the full Gran Caribe Real All-Inclusive review
Quote: Traveled there the last two Decembers for a seven day stay. The facility exceeded our expectations. Be sure to negotiate an upgrade that includes being able to go to the four restaurants at the sister hotel next door #40Gran Caribe Royale#41. The... Read the full Gran Caribe Real All-Inclusive review
Quote: Service was excellent. Wish we would have known about spring break. Tiny bit crazy but great people watching. Huge undertoe at beach. Not enough lounge chairs around pool area. We asked for a late check out and they did give us one :) Loved... Read the full Gran Caribe Real All-Inclusive review
Quote: I am satisfy with this hotel, I had all inclusive package, a junior ocean front suite with balcony, room is clean, employees there are very nice & helpful. The foods are soso, could be better. Overall, it is still good, I will consider stay in this... Read the full Gran Caribe Real All-Inclusive review
Quote: All the staff I came in contact with were most friendly. Check in and check out were efficiently handled. The food was good, there was enough of it.
Quote: You get what you pay for and at this resort you get mediocrity because that is what you paid for. But in Cancun mediocrity is darn good! Excellent beach and pool, small watered down drinks, though if you ask for more they willingly give it. Great... Read the full Gran Caribe Real All-Inclusive review
Quote: My family stayed at this resort 4 months ago and we had a great time. The resort was very clean and everyone was very friendly. The waiters and waitresses were all very good #40our favorites were Donovan Roman and Raquel#41 and we would tip them 5... Read the full Gran Caribe Real All-Inclusive review
Quote: Staff was phenomenal. They bend over backwards to make you feel comfortable. They were very courteous and friendly. Hotel was super clean and the rooms were great. Location was PERFECT! Walking distance from the Kukulcan Mall and the Flea... Read the full Gran Caribe Real All-Inclusive review
Quote: We love this hotel. We have stayed there many times since 1992. When we were checking we were greeted with very "chilly" sparkling wine. Very nice touch. We needed to change our room and the desk staff accommodated us. We were early... Read the full Gran Caribe Real All-Inclusive review