Gatlinburg Hotels

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Best Western Twin Islands

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Horrible experirnce

  • 2 out of 5 stars A traveler from Travelocity.com
  • July 26, 2025
Quote: Checked in and went to room and within 5 minutes another family walks into room because they were given the same room. Went for walk came back and could not get into room because the clerk had taken us out of computer. Rooms were very small but... Read the full Best Western Twin Islands review

Good and bad

  • 3 out of 5 stars A traveler from Travelocity.com
  • February 8, 2025
Quote: The shower great and the room had a fridge and microwave. The gas fireplace was tiny, on a timer and smelled. The balcony overlooking the stream did not have a door to go outside.

would stay again

  • 4 out of 5 stars A traveler from Travelocity.com
  • December 28, 2025
Quote: This is an older hotel, but my room was very clean. Very conveinent to the Parkway and all restuarants and shops.

Twin Island 3 day stay

  • 4 out of 5 stars A traveler from Travelocity.com
  • November 18, 2025
Quote: We have stayed at this motel mant times before and was always pleased with the service and rooms. Nothing has changed. After a slight misunderstanding at first our stay was fantastic. Would recommened this place to any one.

NOT a good night's sleep

  • 1 out of 5 stars A traveler from Travelocity.com
  • October 21, 2025
Quote: Stayed at the Best Western Twin Islands Friday and Saturday nights Oct 17-18, 2008 and did NOT get a good night sleep either night. First night we just chalked it up to a noisy neighbor but the next night - at 1:00 AM the person in the room above... Read the full Best Western Twin Islands review

very disappointed

  • 3 out of 5 stars A traveler from Travelocity.com
  • September 14, 2025
Quote: We stayed here Sept 9-12, 2008. We booked the good buy for the king bed, non smoking, whirlpool, and fireplace and expecting this when we got into our room the only thing it had was the king bed! The clerks did not know anything about it even after... Read the full Best Western Twin Islands review

Would Stay Again

  • 3 out of 5 stars A traveler from Travelocity.com
  • August 12, 2025
Quote: My family first stayed at this hotel when I was a young girl...so I know it is an old hotel, but overall the upkeep is good...things a bit dated, but clean and comfortable. The only complaint I have, is that I requested a NON-smoking room, and when... Read the full Best Western Twin Islands review

Disappointed

  • 3 out of 5 stars A traveler from Travelocity.com
  • June 23, 2025
Quote: I expected an attractive room with a whirlpool bath and a fireplace. The whirlpool was public and actually in the pool area! The fireplace was in the lobby-I think, since I never actually saw it! There were some old chairs on a patio/porch... Read the full Best Western Twin Islands review

Great Location

  • 4 out of 5 stars A traveler from Travelocity.com
  • June 9, 2025
Quote: Likes: Liked the location of this motel. It was closer to the West side of Gatlinburg but within walking distance to practically everything you would care to see. Recommend Hose's next door for pretty good salsa and fajitas. The 15% off coupon for... Read the full Best Western Twin Islands review

One of the Best Nights of Sleep

  • 5 out of 5 stars A traveler from Travelocity.com
  • May 16, 2025
Quote: The room balcony was directly on the waterside which was very nice. The best feature of all, however, was the bed. It was absolutely wonderful. In fact, we are looking to see if we can purchase that exact brand on model. The location was very nice.... Read the full Best Western Twin Islands review

What Others Are Saying About Best Western Twin Islands:

The Rooms
Our room for the second night was wonderful. - expedia.com
The Rooms
This room was HORRIBLE. - full hotel review at Yahoo! Travel
The Service
I did find it) The staff was VERY nice! - expedia.com
The Service
Hotel staff were friendly and helpful. - expedia.com
The Value
good deal! - expedia.com
The Value
Good price for the stay! - expedia.com
The Location
The location is perfect; - expedia.com
The Location
It was in a GREAT location. - expedia.com

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